Welcome OpenOffice.org 2.0 ReadMe For latest updates to this readme file, see http://www.openoffice.org/welcome/readme.html Dear User This file contains important information about this program. Please read this information very carefully before starting work. The OpenOffice.org Community, responsible for the development of this product, would like to invite you to participate as a community member. As a new user, you can check out the OpenOffice.org site with helpful user information at http://www.openoffice.org/about_us/introduction.html Also read the sections below about getting involved in the OpenOffice.org project.

Error Report Tool The Error Report Tool starts automatically when a program crash occurs. If the program enters into an endless loop, so that it does not respond to mouse-clicks or keypresses, you can also start the Error Report Tool manually. The Error Report Tool gathers all necessary information that can help the program developers to improve the code, so that in later versions this error can possibly be avoided. Please help us to improve the software and send the generated error report by e-mail. Sun Microsystems is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information you share with us. See the statement at http://www.sun.com/privacy/ on your online data privacy at Sun Microsystems. Known Limitations of the Error Report Tool for OpenOffice.org The following limitations are only valid for OpenOffice.org. Please read this information very carefully. You need Microsoft Outlook Express or Microsoft Outlook installed and configured as your default (MAPI) e-mail client to send these error messages. Mozilla 1.0, 1.2, 1.3 and Netscape 6.x do not send the created error message correctly and will not display any error message. You need to have SendMail installed and configured on your system. Starting the Error Report Tool With most program crashes, the Error Report Tool will start automatically. However, if the program seems to be stuck and the tool does not start automatically, you can start the tool manually: Go to the OpenOffice.org program folder and start the 'crashrep.exe' file. Completing the Report On the main Error Report Tool dialog, you can enter some additional information that may help our developers to localize the error. For example, if the error only appears after a change in your hardware or software environment, or if you clicked on a button, please include that information. Sending the Error Report by E-mail The Error Report Tool uses your system's e-mail application to send the report data. You may optionally enter some descriptive text that will help us to identify the context of the program crash. Then click the Send button. You may choose to respond to questions that our developers may have about the reported error. Mark the check box if you will allow us to contact you by e-mail, should additional information be required. By default this box is not marked, so you will not get any e-mail from us. Please note: You will not get an answer to your error report. If you need support, please visit our Support Portal on the Internet. What Data is Sent? The error report consists of several files. The main file is an XML file with information about the error type, operating system name and version, memory usage, and the description that you entered. You can view the contents of this file in your e-mail client before you send the e-mail, and you can click the Show Report button on the main dialog of the Error Report Tool. In addition, relevant memory contents and stack traces are gathered by some system standard tools ('dbhhelp.dll' on Windows systems, 'pstack' on UNIX systems). The resulting binary file is attached to the e-mail. You can view the contents with a hexadecimal editor, for example.

System Requirements: Microsoft Windows 98, ME, 2000 or XP Pentium compatible PC 128 MB RAM (256 MB RAM recommended) 320 MB (Chinese, Japanese, and Korean versions: 350 MB, multi-language version: 500 MB) available hard disk space 800x600 resolution or higher, at least 256 colors Solaris 8 operating system (SPARC platform) or higher (Solaris 10 recommended) 128 MB RAM (256 MB RAM recommended) 450 MB (Chinese, Japanese and Korean versions: 550 MB, multi-language version: 950 MB) available hard disk space X Server with 800x600 or higher resolution, with at least 256 colors Gnome 2.6 or higher required for support of assistive technology tools (AT tools) via Java accessibility support Window Manager Solaris 8 operating system (Intel platform) or higher (Solaris 10 recommended) 128 MB RAM (256 MB RAM recommended) 400 MB (Chinese, Japanese and Korean versions: 600 MB, multi-language version: 950 MB) available hard disk space X Server with 800x600 or higher resolution, with at least 256 colors Gnome 2.6 or higher required for Assistive Technology Tools Window Manager Linux Kernel version 2.4 or higher glibc2 version 2.2.4 or higher Pentium compatible PC 128 MB RAM (256 MB RAM recommended) 400 MB (Chinese, Japanese and Korean versions: 550 MB, multi-language version: 900 MB) available hard disk space X Server with 800x600 or higher resolution, with at least 256 colors Gnome 2.6 or higher required for Assistive Technology Tools Window Manager Linux Kernel version 2.4 or higher glibc2 version 2.2.4 or higher PowerPC compatible G3 128 MB RAM 400 MB (Chinese, Japanese and Korean versions: 550 MB, multi-language version: 900 MB) available hard disk space X Server with 800x600 or higher resolution, with at least 256 colors Gnome 2.6 or higher required for Assistive Technology Tools Window Manager Mac OS X 10.3.4 or higher PowerPC compatible G3 128 MB RAM 400 MB (Chinese, Japanese and Korean versions: 550 MB, multi-language version: 900 MB) available hard disk space X-Server (Apple's X11 or XDarwin 1.0) with 800x600 or higher resolution, with at least 256 colors Gnome 2.6 or higher required for Assistive Technology Tools Aquawm or third part Window Manager Note: Please be aware that administrator rights are needed for the installation process. Note for Windows 98 users only: If you choose to install Java during the OpenOffice.org installation program, the installer will ask you to reboot your system. You should either ignore this message or open the OpenOffice.org installation program again after the reboot. Difficulties starting OpenOffice.org (e.g. applications hang) as well as problems with the screen display are often caused by the graphics card driver. If these problems occur, please update your graphics card driver or try using the graphics driver delivered with your operating system. Difficulties displaying 3D objects can often be solved by deactivating the option "Use OpenGL" under 'Tools - Options - View - 3D view'. Before installing OpenOffice.org, one or more operating system patches from SUN Microsystems must be installed. You can find them on the program CD in the following directories or download them at http://sunsolve.sun.com Operating system patches required: for Solaris 8: 108434-11, 109147-28, 108993-33, 108435-16 (64 bit), 109148-28 (64 bit), 110934-12, 110380-04 for Solaris 9: 111711-04, 111712-10 (64 bit), and 113713-03 for Solaris 8: 108436-10, 108994-32, 109148-28, 110935-12, 110403-04 for Solaris 9: 111713-02, 114568-02 The versions mentioned above are the minimum requirements, newer (higher) version numbers are also allowed. You can install OpenOffice.org 2.0 alongside of an older version of OpenOffice.org. If you later choose to deinstall the older version of OpenOffice.org, you must call the installation program of the newer version and choose 'Repair'. This ensures that the new version is correctly registered in your system. Please note that copy and paste via clipboard between OpenOffice.org 1.x and OpenOffice.org 2.0 might not work in OpenOffice.org format. If that happens, choose 'Edit - Paste Special' and choose a format other than OpenOffice.org, or open the document in OpenOffice.org 2.0 directly. Please make sure you have enough free memory in the temporary directory on your system and that read, write and run access rights have been granted. Close all other programs before starting the installation.

Network Installation: Error When Calling the OpenOffice.org Quickstarter If, when starting the system, problems should occur in calling the OpenOffice.org Quickstarter (e.g. invalid link), this is probably due to the fact that the network drive on which the network installation is installed is not yet available. In most cases, this happens when the network drives are logged in via a login script, thereby establishing the connection for the network drives parallel to running the programs of the autostart group from which the Quickstarter is also started. To avoid this problem, the network drive should be connected via the system's services. If this is not possible, the link used to call the Quickstarter can be removed from the autostart group of the system, or the Quickstarter can already be disabled when installing the workstation installation. If the system administrator already disabled the Quickstarter during installation of the network installation, then the Quickstarter cannot be selected by the user in a later workstation installation.

Deinstalling a Network Installation Under Common Desktop Environment (CDE) The shortcuts set in the CDE in a network installation are not automatically removed during deinstallation. Before deinstallation, enter as Administrator (root) the following command line to remove the shortcuts from the CDE: /usr/dt/bin/dtappintegrate -u -s [path to OpenOffice.org]. Example: /usr/dt/bin/dtappintegrate -u -s /usr/local/OpenOffice.org2.0

Problems During Program Startup on Gnome If you experience OpenOffice.org startup problems (most notably while using Gnome) please 'unset' the SESSION_MANAGER environment variable inside the shell you use to start OpenOffice.org. This can be done by adding the line "unset SESSION_MANAGER" to the beginning of the soffice shell script found in the "[office folder]/program" directory.

ALPS/Synaptics notebook touchpads in Windows Due to a Windows driver issue, you cannot scroll through OpenOffice.org documents when you slide your finger across an ALPS/Synaptics touchpad. To enable touchpad scrolling, add the following lines to the "C:\Program Files\Synaptics\SynTP\SynTPEnh.ini" configuration file, and restart your computer: [OpenOffice.org] FC = "SALFRAME" SF = 0x10000000 SF |= 0x00004000 Note: The location of the configuration file might vary on different versions of Windows.

Important Information for Arabic and Hebrew Versions If the user interface of the Arabic or Hebrew versions shows blanks or squares instead of text, please install the most recent Java Runtime Environment (JRE 1.4.1) before running the OpenOffice.org Installation Program. The JRE will install the fonts required for Arabic and Hebrew versions.

Ai Squared ZoomText 7.11 If you want to use Ai Squared ZoomText with OpenOffice.org 2.0 , you need version 7.11 or higher. The date of the Ai Squared ZoomText download must be after June 12, 2002 for it to contain all the necessary program enhancements.

Mozilla Address Book Driver The Mozilla address book driver requires the SUNWzlib package. This package is not part of the minimum Solaris operating system installation. If you require access to the Mozilla address book, then add this package to your Solaris operating system using the command "pkgadd" from the installation CD.

Changing the User Interface Font In OpenOffice.org you can change the font used for screen display and printing by replacing it with a different font installed on your system. This can be done using the font replacement function. Choose 'Tools - Options - OpenOffice.org - Fonts' to access the font replacement table. To change the font of the OpenOffice.org user interface, you have to replace the default font "Andale Sans UI" with another font and mark the "always" setting for this replacement. Refer to the OpenOffice.org Help for a detailed explanation of the dialog.

Shortcut Keys Only shortcut keys (key combinations) not used by the operating system can be used in OpenOffice.org. If a key combination in OpenOffice.org does not work as described in the OpenOffice.org Help, check if that shortcut is already used by the operating system. To rectify such conflicts, you can change the keys assigned by your operating system. Alternatively, you can change almost any key assignment in OpenOffice.org. For more information on this topic, refer to the OpenOffice.org Help or the Help documentation of your operating system.

File Locking In the default setting, file locking is turned on in OpenOffice.org. To deactivate it, you have to set the appropriate environment variables SAL_ENABLE_FILE_LOCKING=0 and export SAL_ENABLE_FILE_LOCKING. These entries are already in enabled form in the soffice script file. Warning: The activated file locking feature can cause problems with Solaris 2.5.1 and 2.7 used in conjunction with Linux NFS 2.0. If your system environment has these parameters, we strongly recommend that you avoid using the file locking feature. Otherwise, OpenOffice.org will hang when you try to open a file from a NFS mounted directory from a Linux computer.

Problems When Sending Documents as E-mails From OpenOffice.org When sending a document via 'File - Send - Document as E-mail' or 'Document as PDF Attachment' problems might occur (program crashes or hangs). This is due to the Windows system file "Mapi" (Messaging Application Programming Interface) which causes problems in some file versions. Unfortunately, the problem cannot be narrowed down to a certain version number. For more information visit http://www.microsoft.com to search the Microsoft Knowledge Base for "mapi dll".

Getting Involved The OpenOffice.org Community would very much benefit from your active participation in the development of this important open source project. As a user, you are already a valuable part of the suite's development process and we would like to encourage you to take an even more active role with a view to being a long-term contributor to the community. Please join and check out the user page at: http://www.openoffice.org

Registration Please take a little time to complete the minimal Product Registration process when you install the software. While registration is optional, we encourage you to register, since the information enables the community to make an even better software suite and address user needs directly. Through its Privacy Policy, the OpenOffice.org Community takes every precaution to safeguard your personal data. If you missed the registration at installation, you can return and register at any time at http://www.openoffice.org/welcome/registration20.html

User Survey There is also a User Survey located online which we encourage you to fill out. The User Survey results will help OpenOffice.org move more rapidly in setting new standards for the creation of the next-generation office suite. Through its Privacy Policy, the OpenOffice.org Community takes every precaution to safeguard your personal data.

Report Bugs & Issues The OpenOffice.org Web site hosts IssueZilla, our mechanism for reporting, tracking and solving bugs and issues. We encourage all users to feel entitled and welcome to report issues that may arise on your particular platform. Energetic reporting of issues is one of the most important contributions that the user community can make to the ongoing development and improvement of the suite.

Join one or more Projects You can make major contributions to this important open source project even if you have limited software design or coding experience. Yes, you! At http://projects.openoffice.org/index.html you will find projects ranging from Localization, Porting and Groupware to some real core coding projects. If you are not a developer, try the Documentation or the Marketing Project. The OpenOffice.org Marketing Project is applying both guerrilla and traditional commercial techniques to marketing open source software, and we are doing it across language and cultural barriers, so you can help just by spreading the word and telling a friend about this office suite. You can help by joining the Marketing Communications & Information Network here: http://marketing.openoffice.org/contacts.html where you can provide point communication contact with press, media, government agencies, consultants, schools, Linux Users Groups and developers in your country and local community.

User Support For help with the OpenOffice.org 2.0 office suite, take a look at the archives to find questions already answered on the 'users@openoffice.org' mailing list at http://www.openoffice.org/mail_list.html . Alternatively, you can send in your questions to users@openoffice.org. Remember to subscribe to the list to get an email response. Also check the FAQ section at http://user-faq.openoffice.org/ .

Way to Start The best way to start contributing is to subscribe to one or more of the mailing lists, lurk for a while, and gradually use the mail archives to familiarize yourself with many of the topics covered since the OpenOffice.org source code was released back in October 2000. When you're comfortable, all you need to do is send an email self-introduction and jump right in. If you are familiar with Open Source Projects, check out our To-Dos list and see if there is anything you would like to help with at http://development.openoffice.org/todo.html .

We hope you enjoy working with the new OpenOffice.org 2.0 and will join us online. The OpenOffice.org Community